Website Terms of Use

1. Introduction
   1. These Terms of Use (“Terms”) apply to your access to and use of the website at www.quiet-loud.com (“Site”) and mobile applications and other online or digital products and services (collectively, the “Services”) provided by Quiet Loud Technologies Ltd and its subsidiaries, affiliates and related entities (collectively, “We” or “Our” or “Us”). The guest or registered user (“You” or “Your” or “Customer”) by accessing the website and mobile applications, indicate that they have read, understood and accepted these Terms. If you do not agree to these Terms in their entirety, do not use or access our Site or Services.
   2. In order to use the Services, the Customer must first agree to the Terms. The Terms can be accepted by clicking on ‘I Accept the Terms’ [or any other form of user interface as applicable], when it is made available to you on first time access to our Site.
       
2. Information About Us
   1. www.quiet-loud.com is a website operated by Quiet Loud Technologies Ltd incorporated and registered in DIFC, having registered office at Unit 13, Level 6, Precinct Building 4,  DIFC, Dubai, UAE. Our Services connect our Customers to vendors (“Vendors”) for you to order prepared meals, raw materials, party supplies, manpower services, equipment rental, venue booking or any other available services to host a party or event. (“Items”). When you place an order for Items from our Vendors (“Order”), the Vendor shall be responsible for the delivery of the Order.
       
3. Access to Services, User Account and Eligibility
   1. Access to our Services and to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend this access without notice. You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Platform is at your own risk, which includes the risk that you may be exposed to content that is objectionable, or otherwise inappropriate.
   2. You must provide accurate account information when registering for an account. Any change in information at your end must be promptly updated on our Site. We shall not be liable for Orders that encounter delivery issues due to incomplete, incorrect or missing information provided by you. You must also maintain the security and confidentiality of your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission. If your account credentials are shared with others, you shall be responsible for the activities of such users that occur in connection with your account. In case you feel that your account is being misused or has been hacked, you should contact customerservice@quiet-loud.com.
   3. You must be at least 18 years old if you wish to use our Site and Services. Alternatively, if you do not satisfy the abovementioned requirement, you may use our Site and Services under the supervision of a parent or a legal guardian who agrees to be bound by these Terms. If you use our Services on behalf of another person or entity, (a) all references to “you” throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us.
       
4. Acceptable Use
   1. The Customer shall use our Service only for lawful purposes. You may not use our Site or our Service in any way that breaches any applicable local, national or international law or regulation or send, knowingly receive, upload, download, use or post any messages, text, photos, videos and food reviews (“Content”) that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party
   2. You are prohibited from posting Content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Quiet Loud Technologies Ltd in its sole discretion or pursuant to local community standards.
   3. You also agree not to access without authority, interfere with, damage or disrupt any part of our Site or our Service.
   4. Although we have no obligation to screen, edit or monitor Content, we reserve the right to remove any Content that fails to conform with these Terms at any time and for any reason or without notice.
       
5. User Content
   1. As part of our Services, you are allowed to create, post, store and share content which includes, without limitation, messages, text, photos, videos and food reviews, and all other forms of information or data (collectively, “User Content”). You agree and consent to Quiet Loud Technologies Ltd and any of its affiliate companies collecting, using, processing and disclosing the User Content for any reason whatsoever. User Content will be considered as non-confidential and non- proprietary
   2. You may not create, post, store or share any User Content that violates Section 4 (Acceptable Use) specifically and the Terms in its entirety. You represent and warrant that your User Content, and our use of such content as permitted by these Terms, will not violate any rights of or cause injury to any person or entity.
       
6. Suspension and Modification
   1. Failure to comply with Section 4 (Acceptable Use) or Section 5 (User Content) or any other clause as deemed necessary of these Terms shall constitute a material breach of the Terms, and may result in us taking any or all of the following actions:
      1. Issuing a warning to you;
      2. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
      3. Legal action against you including proceedings for reimbursement of any costs resulting from the beach;
      4. Temporary or permanent removal of any posting or material uploaded by you to our Service;
      5. Temporary or permanent withdrawal of your right to use our Service;
   2. Enforcement of this Section 6 is solely at our discretion, and failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances.
   3. We reserve the right to modify our Services or to suspend or stop providing all or portions of our Services at any time. We are not responsible for any loss or harm related to your inability to access or use our Services.
       
7. Intellectual Property Rights & Trademarks
   1. Unless otherwise specified, we are the owners of or the licensee of all texts, graphics, images, photographs, videos, illustrations and other Content contained therein on our Site and our Services. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use. Our Content is protected by DIFC laws.
   2. Unless otherwise specified, all or any Content and other materials, including, without limitation, the Quiet Loud Technologies Ltd logo, slogans and the design of our Services and Site are our trademarks and may not be copied, imitated or used, in whole or in part, without our prior written permission. Any other trademarks, registered trademarks, product names and company names or logos mentioned on the Services are the property of their respective owners.
       
8. Feedback
   1. The Customer can voluntarily post, submit or otherwise communicate to us any questions, comments, suggestions, changes or documents regarding, without limitation, our Site, Services, existing products or marketing strategies (collectively, “Feedback”).
   2. You understand that we may use such Feedback for any purpose, commercial or otherwise, to use, modify, develop, publish, distribute or improve the Feedback according to our sole discretion. We are under no obligation of confidentiality with respect to such Feedback.
   3. By providing this Feedback, you irrevocably waive, against us and our Customers, any claims or assertions of any kind, with regard to such Feedback.
       
9. Third-Party Content
   1. We may provide information and content about third-party products, services, or events through links available on or through the Services (collectively, “Third Party Content”). We have no control over, and make no representation or endorsement regarding the relevancy, accuracy, copyright compliance, legality or quality of any product, services, advertisements and other content appearing in or linked to the Services.
   2. Your dealings or correspondence with third parties and your use of any Third-Party Content are solely between you and the third-party. We do not control or endorse, and make no representations or warranties regarding any Third-Party Content, and your access to and use of such Third-Party Content is at your own risk.
   3. We may not screen or investigate Third-Party Content before or after including it in on our Site or Services. You further acknowledge and agree that we are not liable for any loss or damage which may be incurred by you as a result of the availability and use of Third-Party Content.
       
10. Representations and Warranties
    1. The Services and all Content as provided on the Site by us are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
    2. While we make reasonable efforts to ensure the provision of the Services on our Site are available at all times, we do not represent that our Services are accurate, reliable, secure, current, uninterrupted, error free or free of technical difficulties such as viruses or other harmful components. The Customer assumes the entire risk as to the quality and performance of the Services.
    3. You agree to expect temporary interruptions of the Site and Services due to scheduled or regular system maintenance work, downtimes attributable to internet or electronic communications or events of force majeure.
    4. To the extent permitted by law, we exclude all liability, whether based in contract, negligence, warranty, tort or otherwise, for any indirect, consequential, punitive, exemplary or special damages which you or any third party may incur in connection with our Site, our Service, and/or any website linked to our Site and any Content posted on it.
        
11. Vendor Liability
    1. Vendors are solely responsible for the preparation, condition and quality of Items as found on our Site as part of our Services. The delivery of the Items shall be the responsibility of the Vendor .
    2. We shall not be liable for any loss or damage arising from your contractual relationship, with the Vendor
        
12. Processing and Transfer Data
    1. In order for us to provide our Services, you agree that we, including our affiliate companies, may process, transfer, disclose and store information about you in other countries, where you may not have the same rights and protections as you do under local law.
    2. [Give link to privacy policy]
        
13. Indemnity
    1. To the extent permitted by law, you agree to indemnify, defend and hold harmless [company name] and its subsidiaries and affiliates, and each of its directors, officers, employees, representatives, agents and partners, individually and collectively, from and against, without limitation, any and all third party claims, liability, damages and/or costs (“Claims”) arising from your use of the Site and/or Services or your breach of these Terms.
    2. You agree to immediately notify us of any third-party claims, cooperate with us in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including legal fees).
        
14. Change in Terms
    1. We may revise and update these Terms at any time. You are expected to check this page, from time to time, to take notice of any changes we make, as the amended Terms shall be effective immediately. Your continued use of our Site and Services confirm your acceptance of these changes.
    2. If you do not agree to the amended Terms, you must stop using our Site and Services.
        
15. Severability
    1. If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions
        
16. Governing Law
    1. Any dispute arising from these Terms and your use of the Site and/or Services will be governed by, construed and enforced in accordance with the laws of DIFC and shall be taken before the DIFC courts.
        
17. Miscellaneous
    1. Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision.
    2. These Terms reflect the entire agreement between Us and the Customer to the subject matter hereof and supersede all prior agreements, representations, statements and understandings of the parties
    3. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties to these Terms and are not intended to confer third-party beneficiary rights upon any other person or entity.
    4. You agree that communications and transactions between Quiet Loud Technologies Ltd and the Customer may be conducted electronically.
        
18. Contact Us
    1. For customer support or any further questions on these Terms, you may reach out to us via email at customerservice@quiet-loud.com